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Suspensions

What happens at the moment? Applicants who have outstanding tenancy debt built up within 5 years of the date of their application (equal to or more than 1/12th of the annual rent) are suspended until a repayment arrangement has been maintained for a minimum period of 3 months and it continues to be paid after that.

In making allocations social landlords can take into account outstanding debts which relate to the tenancy of a house, such as rent or service charges.

The Housing (Scotland) Act 2014 does not say how far a landlord can look back but Scottish Government Guidance indicates no more than 3 years. Social Landlord can apply their own discretion and special circumstances may apply.

Question 3.1

Do you agree that Fife Housing Register partners should only look back at tenancy arrears built up within the 3 year period before the application date?

See result of this survey question

Question 3.2

Do you agree that, where a Fife Housing Register partner can show that they are still chasing a debt that is over 3 years old, the application will be suspended until a repayment arrangement has been maintained for a minimum of 3 months and it continues to be paid after that?

See result of this survey question

Service Update

November 2023 - Customer Survey

We want to hear from you! Fife Housing Register are running a customer survey from November 2023 to January 2024. We want to hear from applicants who have either completed their housing journey with us or are currently on our waiting list. Your answers could help us improve our service in the future. Please see the below link to the survey;

FHR SURVEY

June 2023 - The Fife Housing Register Team have moved base from New City House, Dunfermline to Brunton House, Cowdenbeath. Any Post being sent to the FHR Team should be sent to the following;

Fife Housing Register Team, Cowdenbeath Customer Service Centre, Brunton House, High Street, Cowdenbeath, KY4 9QU.

Alternatively you can;-

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