Important information before you start your application
Welcome to the Fife Housing Register
Application Process / Housing Options Plan
Every new customer looking to apply for housing via the Fife Housing Register is required to complete a Housing Options Plan prior to completing a Housing Application. The Housing Options Plan will provide you with housing options, including advice on how to improve your current housing situation.
Assessment Process
If a housing application is completed we are currently working between 6-9 days to complete assessments of new housing applications, however our target is for a full assessment to be completed within 20 days.
Housing Functional Needs Assessment
Should you indicate on your application for housing form that you have a medical need that is being effective by where you are currently staying and should be taken into consideration for any potential future property, you will be asked to complete a Housing Functional Needs Assessment form. This form will be assessed by the Housing Occupational Therapy Team. Points may be awarded based on the outcome of their assessment but if required, they will also make recommendations on the types of properties you may be allocated. This may also limit the property types you may be allocated to.
The Housing Occupational Therapy team are currently working through a backlog of over 1000 HFNA forms and assessments may take longer than usual but the team are working tirelessly to bring the backlog up to date.
Current Waiting List
There are currently around 14,000 applicants on the Fife Housing Register waiting list.
Fife Housing Register Properties
The Fife Housing Register partnership currently has 39,584 properties throughout Fife. We would encourage you to use the FHR Properties Map prior to completing your application to get an idea of what stock we have in certain letting areas.
Alternative Housing Options
Due to the high number of people waiting on housing and the low number of stock, we will not be able to house every applicant within Social Housing. We encourage all our applicants to investigate alternative housing options/tenures and have information on the website about these.
Service Update
2nd August 2024 - FHR Application Processing Issue
Due to an IT issue we are unable to provide customers with an update on their Application for Housing. New applications can be submitted during this time, however there may be a delay in them being assessed.
We apologise for any inconvenience this may cause, however the team are working to resolve this issue and will provide a further update when available.
November 2023 - Customer Survey
We want to hear from you! Fife Housing Register are running a customer survey from November 2023 to January 2024. We want to hear from applicants who have either completed their housing journey with us or are currently on our waiting list. Your answers could help us improve our service in the future. Please see the below link to the survey;
June 2023 - The Fife Housing Register Team have moved base from New City House, Dunfermline to Brunton House, Cowdenbeath. Any Post being sent to the FHR Team should be sent to the following;
Fife Housing Register Team, Cowdenbeath Customer Service Centre, Brunton House, High Street, Cowdenbeath, KY4 9QU.
Alternatively you can;-
- Call 03451 55 00 33
- Or email FHR.Team@Fife.gov.uk
