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Prevention Services

Prevention Services aim to prevent people becoming homeless by providing advice, assistance and support to help you find a realistic solution to your housing problem.

If you are homeless or threatened with homelessness, please talk to Fife Council who can arrange an interview to fully discuss your situation and explore the housing options available to you.

You can do this by:

Once you contact the Council, you will be given an interview appointment to have your situation assessed by skilled and experienced staff. If you have no accommodation at all, staff will do their best to see you on the same day you make contact. Otherwise, staff will see you as soon as they can, certainly within 5 working days.

Emergencies

For help or advice outside of office hours or on weekends, please call the Homelessness Emergency Number - 0800 028 6231.

Partner Agencies

Fife Council and the other Fife Housing Register Partners work with other agencies who may also be able to provide advice and assistance to you, depending on your circumstances.

Fife Private Rental Solutions – Fife’s private rented sector advice and assistance hub

Fife Private Rental Solutions (FPRS) can provide advice and assistance to anyone interested in the private rented sector, they can also provide advice and assistance to existing private let tenants, working with you and your landlord to resolve any rent or other tenancy related issues. They can offer guidance on what renting in the private rented sector entails; how to search for an appropriate property; benefit entitlements; assistance with a Deposit Guarantee and much more. For more information, contact the FPRS team on 01592 201849, email info@fprs.co.uk or visit their website www.trustinfife.org.uk

Frontline Fife – Independent housing advice and lay representation in Court for rent arrears

Citizens Advice & Rights Fife – Independent housing and benefits advice

Fife Women’s Aid – Support for those experiencing domestic abuse

Fife Migrants Forum – Welfare rights, unemployment and housing advice

In this section

Service Update

FHR Assessments Update

We are currently outwith our agreed times for assessing applications and apologise for the delay. We’re working hard to resolve this and assessments are taking around around 28-days currently. This information will be updated regularly until we have cleared our backlog. Thank you for your patience.

FHR Review Letters

There has been an issue in sending out some of our annual review letters. We apologise for any issues caused by this and are happy to reinstate any applications impacted by this. If you receive one of the delayed review letters please contact us at FHR.StayOnHousingList@fife.gov.uk as soon as possible

Contacting the FHR Team

The FHR Team are unable to reply to individual emails received due to additional pressures caused by the Housing Emergency. This email address should continue to be used to provide additional information regarding your application, an automatic reply will confirm we have received your information. If you are looking to make any changes to your application please see link to do this online here Update/Change in Circumstances | Fife Housing Register

Any Post being sent to the FHR Team should be sent to the following;

Fife Housing Register Team, Cowdenbeath Customer Service Centre, Brunton House, High Street, Cowdenbeath, KY4 9QU.

Alternatively you can;-

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